Privacy Policy
Effective Date: 22 April 2025
Last Updated:Â 15 April 2025
At Neurodiversity Life Skills, your privacy matters. We’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what we collect, how we use it, and your rights.
1. Who We Are
Neurodiversity Life Skills is a skills based coaching, training, and membership-based platform supporting parents, individuals, schools, and workplaces navigating ADHD and neurodiversity. We are based in South Africa and operate globally via our online platform hosted on Kajabi.
2. Information We Collect
We may collect and store the following personal data:
- Personal details: Name, email address, phone number
- Billing info: Payment details processed via secure third-party platforms PayFast and Checkoutjoy
- User activity: Pages visited, time on site, clicks (via Kajabi analytics)
- Email interactions: Opens, clicks, and preferences (via Kajabi email marketing)
- Coaching info (if applicable): Notes from 1:1 coaching sessions (stored securely and confidentially)
We do not collect sensitive health data unless voluntarily provided (e.g., context shared during coaching).
3. How We Use Your Information
We use your data to:
- Provide access to products and services (e.g., courses, memberships, coaching)
- Process payments securely
- Communicate via email, WhatsApp, and Kajabi
- Offer personalized coaching and recommendations
- Deliver newsletters, updates, and promotional offers (you can unsubscribe at any time)
- Improve our website and offerings via usage analytics
4. How We Share Your Information
We value your trust and will never sell or rent your information.
We may share your data only with:
- Third-party processors (e.g. Kajabi, PayFast, CheckoutJoy) to deliver services
- Coaches or collaborators inside the platform (only with your permission)
- Legal or compliance purposes if required by law
5. How We Store Your Information
- All data is stored securely on Kajabi’s cloud-based platform and encrypted where applicable
- Payment information is never stored on our servers — it is processed via PCI-compliant platforms (Stripe, PayFast)
- Access to coaching notes and private information is limited to the relevant practitioner
6. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask us to update or correct your information
- Request deletion of your information ("Right to be Forgotten")
- Opt out of marketing emails at any time
- Withdraw consent for any data you’ve voluntarily shared
To exercise these rights, email us at [email protected]
7. Cookies & Tracking
We use cookies to:
- Remember your login and user preferences
- Track usage analytics (anonymously)
- Improve website performance and marketing
You can disable cookies in your browser settings if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies if you choose to visit those sites.
9. Children's Privacy
Our platform is designed for adults (age 18+) and parents. We do not knowingly collect information from children under 18.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new “Last Updated” date. We encourage you to review it regularly.
11. Contact Us
Questions? Concerns? Requests?
Please reach out to us at:
[email protected]
www.neurodiverselifeskills.com
